Frequently asked Questions

How long has Chez Mario been in business?

Chez Mario was founded in 1958  in  Lausanne, Switzerland. By  2014, Chez Mario had welcomed over 1 million guests.

What are the qualifications to franchise a Chez Mario?

Credit score of 700+, Liquid Assets of $100,000, Net Worth of $600,000. The ideal candidate should have entrepreneurial spirit, as well as sales, marketing, restaurant and/or retail experience.

How much does it cost to open a typical Chez Mario location?

The estimated initial investment can be between $188,200 and $414,050 (including $39,000 franchise fee) but your costs could be significantly higher depending on a number of factors, including your location. Please refer to the Franchise Disclosure Document for additional details.

Do you offer financial or development incentives for new franchisees?

We do not have an in-house financing program, but regularly work with banks and all countries to help provide them the information that they need to properly provide financing to our franchisees

Is Chez Mario easy to operate?

Yes, the time tested Chez Mario systems are clear and simple to follow.

Do you help me find a location?

We provide clear direction on real estate site selection based on demographic material. Each franchisee is expected to acquire their own real estate agency whom they can put in touch with our offices directly during the site selection process.

What type of locations fit into Chez Mario site criteria?

The ideal size range for a Chez Mario Franchise is generally 2500 to 3500 Sq. Ft., however, smaller or larger stores are an option. They're usually located in neighborhood and community strip centers, power centers, shopping malls, universities, airports and downtown business district locations. The optimal area is typically densely populated, has significant traffic count, is highly visible and is located near numerous traffic generators.

What demographics does Chez Mario look for?

Our target customer is between the ages of 16-35 and roughly 55% skewed towards women.  We offer a value based product so our guests need to have some ancillary income in order to frequent our locations on a regular basis. Therefore, we try to find locations amongst the average household incomes or higher for a given market. We cannot exclude certain areas given the range of our guests overall and so we do not limit ourselves to a particular set of demographics across the board.

How much money can I make?

Since the actual results of individual franchises are based on factors that are not within the control of Chez Mario, we do not provide estimates of profits or revenues. However, after consulting with a Chez Mario Franchise Development Manager and reviewing the Franchise Disclosure Document (FDD), you will have the opportunity to contact our existing franchisees regarding their experiences.

What are the ongoing fees paid to Chez Mario?

Franchisees pay an ongoing royalty fee of 5% of weekly sales. 2% of your weekly sales will be paid into the Chez Mario Advertising Fund for additional advertising expenses. Advertising expenses include reserving 2% of your weekly gross sales to be spent by you on local marketing. Additionally, each location currently pays a technology contribution of $200 per month.

What is the best source for researching the Chez Mario Franchising Opportunity?

Each qualified candidate receives a copy of the Chez Mario Franchise Disclosure Document (FDD), which provides the following information and more: franchisors financial statements, copy of the franchise agreement, copy of the area development agreement, cost break downs, advertising fees, royalties, and initial franchise fees.

What type of training do you provide?

Training is split up into four segments. The first segment is business restaurant training, which can be taken at our online Academy and generally consists of four weeks of intense online training which happens immediately after the franchise agreement is signed. When construction begins on your store, the second phase of operational training occurs at our headquarters in Lausanne Switzerland and takes four days. Once the buildout is complete, the third stage of training happens at your location with our restaurant trainers and takes seven days prior to opening. The final stage of training occurs after your open when you work directly with the restaurant consultant assigned to you. This training happens each week on a 1 to 2 hour phone call to review the progress of your store and proper application of the skills that have been taught.

How many team members do I need at a Chez Mario location?

Chez Mario recommends 9-12 team members on staff, with 5-6 in the store at any given time.

What are the Chez Mario hours of operation?

Hours of operation are Monday to Friday 11am - 11pm, Saturday 11am - 12am, and Sunday 11am - 9pm.

I'm ready to go, what is the next step?

Complete the Online Application at chezmariofranchise.com so we can start the process or call 417-413-3988 to speak with a member of our Development Team.

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